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Technology Integration
Pioneered AI-driven solutions to streamline the mortgage process, becoming one of the first lenders to implement voice technology updates and automated application reviews. This innovation reduced approval times by 40% while maintaining rigorous compliance standards.

Rafayel Muradyan
Founder & President, Closed & Sold Lending | NMLS #
For more than seventeen years, Rafayel Muradyan has been helping clients navigate one of life’s biggest financial decisions — homeownership. He built Closed & Sold Lendingaround a single principle: that lending should be transparent, efficient, and genuinely supportive of people’s goals.
Rafayel began his career during a volatile lending era, when outdated systems and excessive red tape left borrowers frustrated and uncertain. Instead of accepting that as normal, he turned those flaws into his mission. His vision was simple but disruptive: use technology to simplify the mortgage process without losing the human touch that trust depends on.
Under his leadership, Closed & Sold Lending has become a forward-thinking California brokerage known for precision, integrity, and results. Rafayel introduced advanced data-driven tools that streamline approvals, improve accuracy, and ensure each client receives personalized guidance from start to finish. The company’s systems are designed to do what technology does best — process and analyze — while freeing loan specialists to do what humans do best — listen, empathize, and find creative solutions.
What sets Rafayel apart is his ability to balance innovation with accountability. He’s not interested in chasing trends; he’s committed to building a lending model that lasts. Every process, from application to close, is built on compliance with California’s DRE and federal lending standards, ensuring transparency and fairness at every step.
Beyond the numbers, Rafayel sees lending as a service industry — one built on communication, clarity, and respect for each client’s story. His leadership philosophy centers on mentorship and professional growth, cultivating a team that shares his belief that excellence is non-negotiable and trust is earned daily.
Today, Closed & Sold Lending continues to grow under Rafayel’s direction, serving homeowners, investors, and partners across Los Angeles County and beyond. The company’s motto — “Taking the Hassle Outta Funding” — reflects not just a marketing line, but the daily standard he insists on delivering.
Rafayel Muradyan’s career stands as proof that innovation and integrity can coexist — that technology can simplify without replacing, and that lending, at its best, is still about people helping people reach their dreams.


Lusine Khachatryan / Chief Operating Officer
Lusine Khachatryan, Chief Operating Officer at Closed & Sold, plays a pivotal role in the company’s day-to-day operations, ensuring that every transaction and process meets the highest standards of efficiency and reliability. Her exceptional organizational acumen allows the company to maintain seamless workflows, from initial client consultations to final loan closures. Lusine’s ability to anticipate operational challenges and implement effective solutions has made her an indispensable part of Closed & Sold’s leadership team, complementing the visionary entrepreneurial skills of founder Rafayel Muradyan.
Her operational expertise is evident in the way Closed & Sold consistently delivers on its promises to clients. Lusine meticulously oversees staffing, project management, and process optimization, ensuring that each client experiences a smooth and professional journey through the lending process. Her commitment to operational excellence strengthens the company’s reputation as a trustworthy and highly capable partner for families and businesses seeking home loans or financial guidance in Southern California and beyond.
Lusine’s contribution goes beyond routine management; she fosters a culture of precision, accountability, and responsiveness within the company. By integrating innovative operational strategies with Rafayel’s visionary approach, she ensures that Closed & Sold remains agile and adaptive in a competitive lending environment. Her focus on creating efficient systems and nurturing talent within the team enhances the company’s ability to provide personalized, high-quality service to each client, reinforcing lasting relationships and client loyalty.
Ultimately, Lusine Khachatryan’s role as COO embodies the operational backbone of Closed & Sold. Her skillful management, strategic foresight, and unwavering dedication enable the company to fulfill its mission of being a reliable, irreplaceable partner for families and businesses. The synergy between her operational leadership and Rafayel Muradyan’s entrepreneurial vision continues to drive the company forward, positioning Closed & Sold as a leading and trusted presence in the Southern California lending industry and beyond.








